Frequently asked questions

Go to our page, select the product of your interest, add it to the cart, fill in your personal data, and complete your purchase.

You can pay by credit card, debit card with PSE, Nequi or Daviplata, Rappipay, cash via Baloto, Efecty, or cash on delivery (if applicable in your municipality).

If you do not pay for your order within 48 hours, it will be automatically canceled.

It is not possible to change the payment method for an order, but if you chose cash payment via Baloto or Efecty, or cash on delivery, you can write to us on WhatsApp at 3182393297 to cancel the order and place a new one with your preferred method.

When you go to pay, the shipping cost will be automatically calculated based on your address.

Delivery time varies depending on the city or municipality you are in, approximately between 2 to 3 business days.

If you are in the city of Medellín, your order will be delivered on the same day.

You can log in through our digital channels or contact us at 3182393297 to access all the benefits and discounts JOGO has for you.

The minimum order for a wholesaler must be more than 6 garments of the same product; they can vary in sizes and color.