Women's Extra Long Cotton School Socks - White

JOGO's extra-long school socks are the ideal complement for your uniform or casual look. Their knee-high design offers comfort and a perfect fit throughout the day.

They are made of soft and breathable cotton, ensuring freshness, comfort, and durability with every use. Additionally, they feature an elastic waistband that prevents them from slipping, ensuring a firm and comfortable fit to accompany you in all your activities.

✨ Features:

• Material: High-quality, soft, and breathable cotton.

• Color: Classic white.

• Length: Knee-high.

• Elastic waistband for a better fit.

• Ideal for school uniforms, daily wear, or sports activities.

Our return policy applies to products purchased on The Site within a maximum period of 30 calendar days. After 30 calendar days from your purchase, unfortunately we cannot offer you a refund or exchange.

To exercise your right to return or exchange a product, your item must be unused and in the same condition in which it was delivered, with its original packaging and tags.

Intimate apparel or underwear, damaged, used, washed or modified products are exempt from return.

To complete your return, you must present a receipt or proof of purchase.

RETURN PROCEDURE

Product returns must be sent to: Bodegas Olaya, Carrera 52 # 14-200 Local 103, Medellín, Antioquia, Colombia. You must send an email to marketing@jogo.com.co, with the following information: Name of the person who made the purchase, type and identification number, mailing address, email for notifications, copy of purchase invoice, and you must also indicate how you want us to process the return, either by replacing the product or by receiving a refund of your money with the relevant bank information for the refund. If you are in the city where our main office operates (Medellín-Colombia) and wish for a cash refund of the value of your purchase, you must go to Bodegas Olaya, Carrera 52 # 14-200 Local 103, Medellín, Antioquia, Colombia, once the return has been approved.

RETURN SHIPPING COSTS

The shipping costs for returning your item are your responsibility. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The delivery time for the exchange of your product may vary according to your associated address.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email within 7 calendar days to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If the return is approved, the product will be exchanged or a refund will be processed within the following 7 calendar days. This is according to your preference stated in the previous point via email.

LATE OR MISSING REFUNDS (if applicable)

If you haven't received a refund yet, first check your bank account again.

Then, contact your credit card company. It may take some time before your refund is officially reflected.

After that, contact your bank. There is often a processing time before a refund is reflected.

If you've done all of the above and still have not received your refund, you can contact us by writing to marketing@jogo.com.co.

WARRANTY RETURN POLICY.

The following warranty return policy applies to products purchased on the JOGO website (hereinafter referred to as The Site)

The products sold on The Site are backed by all their suppliers. It is necessary to review the specifications and handling of the product on the packaging and manuals before putting them into use. This way, we can offer a warranty for products due to quality defects that meet the established time of 30 calendar days, provided they are in optimal hygienic conditions. If 30 calendar days have passed since your purchase, unfortunately we cannot offer you a refund or an exchange.

WARRANTY RETURN PROCEDURE

Product returns for warranty must be sent to: Bodegas Olaya, Carrera 52 # 14-200 Local 103, Medellín, Antioquia, Colombia. You must send an email to marketing@jogo.com.co, with the following information: Name of the person who made the purchase, type and identification number, mailing address, email for notifications, copy of purchase invoice, and you must also indicate how you want us to process the return, either by replacing the product or by receiving a refund of your money with the relevant bank information for the refund. If you are in the city where our main office operates (Medellín-Colombia) and wish for a cash refund of the value of your purchase, you must go to Bodegas Olaya, Carrera 52 # 14-200 Local 103, Medellín, Antioquia, Colombia, once the return has been approved.

WARRANTY RETURN SHIPPING COSTS.

For warranty returns that meet the applicable requirements, we will cover all transportation costs incurred, which will be refunded at the time of applying the warranty return.

The delivery time for the exchange of your product may vary according to your associated address.

WARRANTY REFUNDS

Once your warranty return is received and inspected, we will send you an email within 7 calendar days to notify you that we have received the returned item. We will also notify you of the approval or rejection of your warranty.

If approved, the product will be exchanged or a refund will be processed within the following 7 calendar days. This is according to your preference stated in the previous point via email.

The delivery time for the exchange of your product may vary according to your associated address.

LATE OR MISSING REFUNDS (if applicable)

If you haven't received a refund yet, first check your bank account again.

Then, contact your credit card company. It may take some time before your refund is officially reflected.

After that, contact your bank. There is often a processing time before a refund is reflected.

If you've done all of the above and still have not received your refund, you can contact us by writing to marketing@jogo.com.co.

RIGHT OF WITHDRAWAL

According to the consumer statute in Article 47 of Law 1480 of 2011: "In all contracts for the sale of goods and provision of services through financing systems granted by the producer or supplier, sale of timeshares or sales using non-traditional or distance methods, which by their nature should not be consumed or have not begun to be executed within five (5) days, the consumer's right of withdrawal will be understood to have been agreed upon. In the event that the right of withdrawal is exercised, the contract will be terminated and the money that the consumer had paid must be reimbursed.

The consumer must return the product to the producer or supplier by the same means and in the same conditions in which it was received. The transport costs and any others involved in the return of the good will be borne by the consumer.

The maximum period to exercise the right of withdrawal will be five (5) working days from the delivery of the good or the conclusion of the contract in the case of the provision of services

Exceptions to the right of withdrawal

The following cases are exempt from the right of withdrawal:

…

3. In contracts for the supply of goods manufactured according to consumer specifications or clearly personalized;

4. In contracts for the supply of goods that, by their nature, cannot be returned or may deteriorate or expire quickly;

7. In contracts for the acquisition of goods for personal use."

PROCEDURE FOR RETURN DUE TO RIGHT OF WITHDRAWAL FOR PURCHASES MADE ON THE SITE

Product returns exercising the right of withdrawal must be sent to: Bodegas Olaya, Carrera 52 # 14-200 Local 103, Medellín, Antioquia, Colombia. You must send an email to marketing@jogo.com.co, with the following information: Name of the person who made the purchase, type and identification number, mailing address, email for notifications, copy of purchase invoice, and you must also provide relevant bank information for the refund. If you are in the city where our main office operates (Medellín-Colombia) and wish for a cash refund of the value of your purchase, you must go to Bodegas Olaya, Carrera 52 # 14-200 Local 103, Medellín, Antioquia, Colombia, once the return has been approved.

We ship nationwide within Colombia.

In major cities like Medellín, Bogotá, or Cali, your order may take between 1 and 3 business days.

For other destinations, the estimated time is 2 to 5 business days.